Shipping
Orders are processed and shipped out within 1-2 business days.
Pickup orders are processed and available for same day. See store hours.
$7.95 flat-rate US shipping or FREE on orders over $100!
FREE local pickup is available in Branford, CT (choose at checkout).
Orders are processed and available for pickup same day. See store hours.
Returns
If anything is incorrect, missing or damaged upon arrival. Please let us know right away (please check your items within 7 days of receipt) by emailing us at store@shoppolished.com or use the contact form here on our website!
Holiday Return Policy
**As of Nov. 21st, 2024**
Last day for exchange or store credit is
Tuesday, Jan. 11th, 2025.
Items must be unworn, in original selling condition with tags attached and not be a final sale item.
ALL SALES FINAL ON: bodysuits, jewelry, belts, handbags, winter/hair/bra accessories, sale, bundles & promotional items.
Online in-store pickup orders: The return policy time frame begins at the time of purchase so please plan your pickups accordingly.
Shipped orders: The return policy time frame will be based on the date you receive your shipment.
Happy Holidays!
Shipping charges (original and return) are the customer’s responsibility.
Review the requirements above and make sure your return qualifies! If so, email us at store@shoppolished.com (or use the contact form here on our website) to initiate your return.