Shipping
Orders are processed and shipped out within 1-2 business days.
Pickup orders are processed and available for same day. See store hours.
$7.95 flat-rate US shipping or FREE on orders over $100!
FREE local pickup is available in Branford, CT (choose at checkout).
Orders are processed and available for pickup same day. See store hours.
Returns
If anything is incorrect, missing or damaged upon arrival. Please let us know right away (please check your items within 7 days of receipt) by emailing us at store@shoppolished.com or use the contact form here on our website!
Exchange or store credit within 14 days so long as your item/s are not final sale items. Items that are final sale and cannot be returned: accessories and other non-clothing items, bodysuits, intimates, sale/clearance items, bundles & promotional items.
Your item/s to be returned must be in new condition (tags still attached, no odor, pet hair or other user damage/wear/tear).
Returns are eligible for store credit only.
Shipping charges (original and return) are the customer’s responsibility.
Review the requirements above and make sure your return qualifies! If so, email us at store@shoppolished.com (or use the contact form here on our website) to initiate your return.